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PCL Solutions by JetPCL

Fax Service - PCL to Fax conversion

Converting PCL data files into Standard TIFF Class-F files.
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JetPCL Evaluation

The best way to see if JetPCL is right for you , is to download our evaluation kit. The evaluation packages includes; a limited version of JetPCL, instructions, testing files and documentation. Evaluate JetPCL Print Filter Now »
 
 
“We were able to satisfy this request with remarkably little effort by using JetPCL Document Capture to emulate a PCL printer on our network..... when we needed technical help implementing this change into our electronic court filing system, Tech Know Systems was able to provide the consulting help we needed, and once a problem was clearly identified, we could move forward with our internal staff. ”
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Holly Hanson - Pricipal IT Business Analyst
Hennepin County Minnesota
Minneapolis, MN, USA

JetPCL® Print Filter Support Policy

JetPCL Print Filter includes only limited technical support. Tech Know Systems offers technical support to the licensed customer for the first 90 days. This support includes technical help via phone or email with issues regarding installation and use. Maintenance releases that may resolved an issue are free when available.

Technical Support for Print Filter Customers

In the event that a problem cannot be fixed or requires a large amount of technical development time to fix, then Tech Know Systems may be willing to schedule time to create a solution for a problem based on a fee for the time required. In no case will TKS be required to make a fix for a problem. However, in the event that Tech Know Systems charges a fee for creating a solution to a problem, then the fee will only be charged if we are able to solve the problem. Our fees start at $180 per hour with a minimum of 4 hours of work, however the fee would be negotiable depending on the problem, the amount of time required and the volume of business.

JetPCL is always licensed "AS IS" and therefore we always suggest that customers do as much testing as needed to feel comfortable with our product. However, most of our customers are very happy with the prompt free technical support which they receive in nearly all cases.

 
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Last Updated: January 17th, 2019